FAQ - E*Shoppe

Quick answers about shipping, returns, tracking, and more. If you don’t see your question here, edayshopper@gmail.com we’re happy to help.

How long does shipping take?

Delivery is typically 7–14 business days within the United States and 14–30 days to Canada. Timing can vary slightly by product and destination.

How do I track my order?

We upload your tracking information as soon as it’s available. You can follow your package anytime on our Track Your Order page using your tracking number.

What is your return policy?

Returns are accepted within 30 days after delivery. Items must be unused, in original condition, and include all packaging. To start a return, please contact us with your order number.

My item arrived damaged or incorrect—what should I do?

We’ll make it right. Please reach out within 7 days of delivery with photos of the issue and your order number. We’ll arrange a replacement or refund promptly.

Can I change or cancel my order?

Orders can usually be changed or canceled within 12 hours of purchase. After that, it may already be processing. Contact us as soon as possible and we’ll do our best to help.

Do you ship internationally?

We currently ship to the U.S. and Canada. We’re exploring additional regions—stay tuned!

Do you offer free shipping?

Absolutely! At E*Shoppe, every order ships free to your door anywhere in the U.S. or Canada. No hidden fees—just great finds, delivered with care.

Are my payments secure?

Yes. We use encrypted payment processing to protect your information and accept major credit/debit cards and other secure payment methods.

Did my order go through?

After checkout you’ll receive an order confirmation email. If you don’t see it, please check your spam or promotions folder.

When will I get my tracking number?

Tracking is uploaded ASAP once your order ships. If it hasn’t appeared after a few days, edayshopper@gmail.com and we’ll investigate.